Effective date: 9 October 2026
Smart Technologies Computer Institute ("Smart Technologies", "we", "us") is a sole-proprietor business based in Dowlaiswaram, Andhra Pradesh, India. We provide computer training and develop and license School Management Software. This notice describes how we handle personal information through our website and in connection with our services.
1. Information we collect
- Website enquiries: The enquiry form asks for your name and 10-digit mobile number. You may optionally tell us what you want to learn. Please do not submit sensitive details in the free-text field.
- Training services: When you enrol or participate in training, we may need details such as contact information, course enrolment, attendance, assignments, assessment results and certificate details.
- School Management Software: Schools using our software may enter student, parent/guardian, teacher, staff, academic and administrative records. What is collected depends on the school’s use of the software and its arrangements with us.
- Technical information: Our hosting provider and website services may process technical details such as IP addresses, browser information, server requests and security logs. Our enquiry form also uses a session to protect against automated or repeated submissions.
2. Why we use this information
We use enquiry details to contact people about their requests; administer training, practical assessments and certificates; deliver and support our software; troubleshoot problems; protect our systems; and maintain records where necessary for legitimate business or legal purposes. We do not use the optional course-interest field for anything unrelated to responding to or organising training enquiries.
3. Where website enquiries are stored
Our website enquiry form currently saves submissions in a CSV file in a non-public directory of our hosting account, outside the public website folder. The file is not intended to be publicly downloadable. Access depends on hosting-account permissions and the safeguards maintained by the account administrator and hosting provider.
Our website uses HTTPS for information sent between your browser and the website. We take reasonable steps to protect records, but no website or storage system can guarantee absolute security.
4. School Management Software and school records
Schools are generally responsible for deciding what student, parent, teacher and staff records are entered into their systems and for providing appropriate notices and obtaining any required permissions. Smart Technologies provides the software and relevant technical support. We may access or process school information when necessary to implement, maintain, troubleshoot or support the software, subject to our arrangements with the school. Requests about school-controlled records should usually be directed to the relevant school first.
5. When information may be shared
We do not sell personal information submitted through our enquiry form. Information may be accessible to hosting or technical service providers that help operate our website or software, to authorised persons who provide our services, or when disclosure is required by law. We do not publish enquiry names and phone numbers on our website.
6. Cookies and external services
Our enquiry form uses a session mechanism to help protect submissions. Our homepage may load external services such as Google Fonts and Google AdSense scripts. These services may receive technical information and may use cookies or similar technologies according to their own policies and browser settings. We are not claiming that all tracking or advertising cookies are disabled. See Google's Privacy Policy for Google's practices.
7. How long we retain information
We keep enquiry and service records as needed to respond to requests, administer courses, provide technical support, maintain business records and meet applicable obligations. We have not established a single fixed deletion period for every category of record. If information is no longer needed, we will review requests for deletion and remove it where reasonably possible and permitted by applicable requirements.
8. Children and student information
Our training services and software can involve minors. Parents or guardians should assist younger learners with enquiries and provide permissions where required. Schools are responsible for notices and permissions relating to the school records they collect and manage. We ask public enquiry users not to submit sensitive personal or school records through the enquiry form.
9. Your questions and requests
You may contact us to ask what enquiry information we hold about you, request correction or deletion, or raise a privacy concern. We may ask for reasonable verification before making changes. Some information may need to be retained for legitimate or legal reasons. For data held by a school using our software, please contact the school first.
10. Contact details
Smart Technologies Computer Institute
Dowlaiswaram, East Godavari District, Andhra Pradesh, India
Phone: +91 95814 49539
Email: kishoreachanta39@gmail.com
Website: www.smarttechnologiesnow.com
11. Changes to this policy
We may update this policy when our website, training activities, software or information-handling practices change. The date shown above identifies this version.
Please contact us directly if you have a question about your personal information or notice information on our website that needs correcting.